For new clients who shave or have never been sugared, this rule helps sync hair growth cycles for better results. 

After your first sugaring, let your hair grow for 3 weeks.

Continue sugaring every 3 weeks for at least 2 more sessions to ensure you eventually reach the anagen phase, which is the ideal phase of removal for more long lasting or permanent results. 

After at least 3 treatments, some clients may be able to extend their appointments to every 4-5 weeks. 

The anagen phase is the active growth stage of the hair cycle.

During this phase, blood is still nourishing the hair, so removing hair during this stage takes longer to regrow and can weaken future hair growth, making it ideal for those looking for permanent hair reduction.

Since hair grows in cycles, consistent sugaring every 3 weeks ensures more hairs are removed in the anagen phase, leading to longer lasting smoothness. 

Sugaring removes hair from the root, so results typically last 3-4 weeks. Over time, regular sugaring leads to thinner, sparser regrowth and may even reduce hair growth altogether.

You can, but it's not recommended. Shaving disrupts the hair growth cycle and makes it harder to weaken the follicles over time. To see the best results from sugaring, it's best to stick with it consistently. 

We’re not medical practitioners, so we can’t advise on pain relief. What we can promise is a sugaring experience designed to minimise discomfort from start to finish.

At Sugar & Mila, we rely on expert technique, body-temperature sugar paste, and intentional pacing — not numbing or rushing — to keep the service as comfortable as possible. When paired with our pre- and post-care recommendations, most clients describe their appointment as far more relaxed than expected.

Sugaring works with the skin, not against it.

The result isn’t something you need to “push through” — it becomes a considered skin ritual focused on comfort, care, and long-term results.

Less Ouch®. More Excellence.

Yes, sugaring is generally considered safe during pregnancy. However, hormonal changes can make your skin more sensitive, which may make the service feel more uncomfortable than usual.

Your comfort and positioning are important throughout your service. We’ll work together to find the best anatomical position for you while you’re on the treatment bed.

The perineal area can also be particularly sensitive and highly vascular along with thin skin during pregnancy, so we take extra care when working in this region.

If you’re pregnant, especially if you’re in your first or third trimester or experiencing any pregnancy-related complications, please consult with your healthcare provider before booking your service.

The short answer? Not really.

Sugaring can remove hair as short as 1/8 of an inch — about the length of a grain of rice. That means you don’t need to endure weeks of awkward regrowth just to book an appointment.

What makes sugaring different is how the paste works. The sugar is applied gently to the skin and can be left on almost like a soft mask. As it warms to body temperature, it seeps into the follicle opening, wrapping around the hair and allowing it to be removed deep from the root, even when the hair is very short.

Because sugar is water-soluble and flexible, it doesn’t stick to live skin cells. Instead, it exfoliates dead skin as it works — leaving the area smoother, calmer, and more refined after each service.

It’s hair removal and skin care in one step.

Who would’ve thought three simple ingredients could do so much with so little?

Yes, sugaring can help with ingrown hairs when done with the correct technique and proper aftercare. Sugaring removes hair in the direction of growth, which reduces the risk of ingrown hairs.  However, the technique needs to be correct, performed by a skilled sugarist, and aftercare and moisturising are key in preventing ingrowns and maintaining smooth skin. 

Unlike traditional waxing, which adheres to live skin cells and hair, sugaring sticks to dead skin cells and hair. Hyperpigmentation is very common with traditional waxing and it is often referred to as "skin peel" or skin lifting".

Sugaring can help with the appearance of dark spots or hyperpigmentation by gently exfoliating the skin during the hair removal process. This can encourage the shedding of dead skin cells and reveal fresher skin underneath. While sugaring is not specifically designed to treat hyperpigmentation, we offer retails products like Cellar that target dark spots. For more effective lightening, consider combining these products with professional treatments from a Dermatologist. 

While both methods use sugar-based products, the technique and results are very different.

Sugaring is a traditional hair removal method performed using the hand-ball technique, typically with gloves. The sugar paste is:

• Applied against the direction of hair growth
• Removed in the natural direction of hair growth
• Used without sticks or strips
  

This method gently releases the hair from the follicle, minimising breakage, irritation, and discomfort while supporting healthier skin and long-term hair reduction.

Sugar Waxing, on the other hand, uses a sugar-based product but is performed the same way as traditional waxing:

• Applied with a spatula or cartridge
• Removed with non-biodegradeable calico wax strips
• Often pulled against the direction of hair growth
  

Although the ingredients may be similar, sugar waxing does not offer the same skin benefits, precision, or reduced irritation as true sugaring.

In short:

Sugaring is a technique, not just a product. Sugar waxing is simply waxing with a sugar-based formula.

After following the 3 week rule, most clients can extend their sessions to every 4-5 weeks, depending on their hair growth. Regular sugaring will lead to longer lasting smoothness and finer regrowth. 

All new clients must complete an intake form online before their first appointment. This form helps me understand your skin type, medical history, and any allergies or sensitivities to ensure a safe and effective sugaring experience. It also includes important pre and post-care guidelines. 

Yes.

Sugaring is effective on all hair types and textures, for all genders.

Yes — from brows to full body.

Sugaring is especially loved for intimate and sensitive areas because it’s gentle, precise, and less traumatic to the skin.

Because hair removal shouldn’t hurt, feel rushed, or compromise your skin.

Sugar & Mila offers a modern sugaring experience built on expert technique, intention, and safe, eco-conscious formulas — thoughtfully created right here in New Zealand.

Camilla brings industry experience since 2011, with a deep foundation in professional hair removal. Sugar & Mila’s sugaring method and formulations were developed in-house in 2022 — a refined approach, built from experience, not convention.

Every detail is considered — from a calm, private setting to body-temperature sugar paste designed for sensitive skin.

Comfort isn’t an afterthought. It’s the standard.

Less Ouch®. More Excellence.

Very.

Traditional sugaring uses a single-use ball of sugar per client and sugar’s high concentration naturally inhibits bacterial growth. Clean, controlled, and skin-safe from start to finish.

Yes, we provide free standard shipping on all orders over $100. For orders under $100, a small shipping fee applies, which will be shown at checkout.

Yes — for most people, significantly.

Sugaring works with the direction of hair growth, which reduces pulling, breakage, and discomfort. There’s no hot wax, no harsh resins, and far less irritation.

Absolutely.

Sugaring is made from simple, skin-loving ingredients and doesn’t stick to live skin cells. This makes it suitable for sensitive skin and areas prone to redness, irritation, or ingrowns.

• Arrive with clean, dry skin
• No oils, moisturisers, or deodorant
• Avoid exfoliation or active skincare (48 hours prior)
• Avoid heat treatments or tanning before your visit
• Complete the booking client form emailed to you before your appointment

Welcome to the sweetest business in town.